The fourth and final Office Email Training Programme for the staff of the Deputy Project Director’s Office of the Southern and Uva Provinces conducted today (25th) at the Uva Management Development Institute, Palghathanna by SLT Digital Service ( Pvt) Ltd, has been successfully completed. The training aimed to enhance employees' professional email communication skills, ensuring clarity, effectiveness, and adherence to corporate standards.
Welcoming participants, Mr. D. M. L. Bandaranayaka. Deputy Project Director, CSIAP in Southern & Uva Provinces emphasized the importance of using official office email for all work-related communication and said “Learning office email communication is essential because it enhances professionalism, efficiency, and clarity in workplace interactions.” During the session, participants were trained on key aspects of email etiquette, including structuring formal emails, managing inbox efficiency, creating and grouping contacts, sending bulk files, and best practices for security and confidentiality.
The interactive nature of the training allowed attendees to engage in practical exercises, making the learning process more impactful. Mr. Danushka Gangoda, Manager with Mr. Uvindu Anuradha, Assistant Manager and Mr. K.V.D Lahiru Sulochana, Team Lead, SLT Digital (Pvt) Ltd, conducted this training. Mr. D.V. Bandulasena, Institutional Development & Capacity Building Specialist coordinated this training programme and Mr. Samantha Mallawaarachchi, IEC & ICT Specialist, CSIAP organized it.
Photographs by Nikeshala Kodithuwakku, PMU, CSIAP